CRM

Customer is the King. In any business, all the processes that exist have the single most important focus to serve the customer- either through a product or through providing a service. The processes through which one can administer its interactions with customers, typically using data analysis to study large amounts of information, is what CRM […]

AI and Automation

In terms of using technology to improve productivity, automation is a set of instructions that is used to define the method of executing repeated processes that eliminate manual work erstwhile performed by professionals. Automation has introduced a system of computers and machines and is increasingly obliterating the age-old synergies of Man & Machine as a […]